Last updated: 26 May 2026
1. Scope of this policy
This policy applies to information collected through this website, contact forms, phone calls, WhatsApp messages, email communication, and other business enquiry channels used by NSP Multiserve LLP.
2. Information we collect
We may collect information that you voluntarily share with us when you contact us or submit an enquiry.
- Name, business name, mobile number, email address, and location details.
- Service requirements related to website design, web application development, CRM, mobile app development, SEO, or digital marketing.
- Messages, attachments, project details, and communication records shared for consultation or support.
- Basic technical information such as browser type, device information, and website usage details where analytics or server logs are enabled.
3. How we use information
We use collected information for legitimate business communication and service delivery purposes.
- To respond to enquiries, consultation requests, service requests, and support messages.
- To prepare proposals, quotations, project plans, invoices, and service communication.
- To improve website content, user experience, service quality, and internal processes.
- To send project-related updates, confirmations, and follow-up communication.
4. Contact form and email communication
When you submit the contact form, the information may be emailed to our admin team and a confirmation may be sent to the email address provided by you. Please avoid submitting sensitive passwords, financial credentials, or private account access details through the contact form.
5. Cookies and third-party services
This website may use standard cookies, server logs, embedded maps, external fonts, CDN assets, analytics tools, or similar third-party services to improve functionality and performance. Third-party services may process information according to their own privacy policies.
6. Data sharing
We do not sell your personal information. We may share necessary information with trusted service providers, hosting partners, email service providers, payment or accounting support, or technical partners only when required for business operations, service delivery, legal compliance, or project execution.
7. Data retention and security
We retain information only for as long as reasonably required for enquiry handling, project delivery, support, accounting, legal, and business record purposes. We use practical administrative and technical safeguards, but no internet-based transmission or storage method can be guaranteed as completely secure.
8. Your choices
You may request correction, update, or deletion of your contact information by contacting us. Some information may need to be retained where required for legal, accounting, support, dispute-resolution, or legitimate business purposes.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last-updated date.
10. Contact for privacy requests
For privacy-related questions, contact NSP Multiserve LLP using the details below.